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Eatmarna for PC and MAC

Is a Travel And Local game developed by Ministry Of Haj & Umrah. The game is suitable for USK: All ages and required Android version is 7.0 and up.
In line with the duty for the Ministry of Hajj and Umrah for the solution regarding the friends of Rahman, it launched the ( Eatmarna ) application allow those desperate to do Umrah and check out to request the issuance of licenses to enter the Two Holy Mosques to do Umrah, visit and prayers according to the capability approved by the concerned authorities to guarantee the supply of a religious and environment this is certainly safe attains health protective measures and controls And the regulatory system, in integration with the 'Tawakolna application', to confirm the safety of the health condition associated with the permit candidate

How to run this game on PC or MAC

You can run all Android games and applications on your PC or MAC computer. Using a free software called Bluestacks, you don't need to purchase anything but games or applications it self if it isn't free.

  1. Download BlueStacks, a free Android emulator.
  2. Install BlueStacks from installation file.
  3. Now run BlueStacks and use the search tool of BlueStacks to find the Eatmarna.
  4. As you find the game then hit the installation button and install it by following on screen instructions.
I hope the guide to download Eatmarna for Windows PC works for you. Don't forget to share this guide with your friends over social media sites like Twitter or Facebook.
User Reviews
It has a bug whenever I try to reset my password it crashes.on any android phone not only on just mine.
Since last update, the app is not even opening. When open, it will.imemdiately crash and close. Galaxy Note 9, UI 2.5
Worst app I have ever seen Always shows no slots available Rarely you find a date after you complete other parameters displays message no space available After installing new updates app doesn't open crashes we have to uninstall and install again
It's coming error while doing registration for EXTERNAL MUTAMER sepcifically. Please resolve ASAP this error. Otherwise its easy..
Where is Subaikah Center for Assembling point? The option for changing the Assemble point must be available in the app without cancellation of permit.
Assalaamu'alikum, The App was working fine initially for booking prayer visits to haram, Alhamdulillah. But it also had some technical issues in the middle where it wasn't allowing bookings for prayers. I am also not able to get a booking for Umrah at all since I got the App. And now after updating the app it keeps crashing. This is really not good, please kindly fix the issue asap In shaa Allah!
Some people are saying that the App is crashing and showing no active permits. This was happening with the android system only. You can ask your friend to open it on apple phone or update to the latest version on android and it will work.
I am trying to book for umrah but there is no single date showing in November December even in the next year 2021 calender. It should be maintained properly. And all people should get a chance for Umrah. Already due to Covid 19 most of the people did not visit for Umrah so please update your data server while people get a chance to avail Umrah from this app. Thanks
Regret to give 1 star for an Umrah app, but even after the latest update, showing webpage not available while trying to book travel service before the Umrah date. Hope it gets sorted out soon, as its kinda denying those who wish to do Umrah because of a technical glitch
The app just got updated on my android fone and it's now requiring us to purchase transportation Ticket even when we don't need it. Anyhow, I have purchased transportation Ticket through my credit card and the money has been deducted however, it is not showing in my account in eatamarna app.i tried calling helpline number but no one is available. Overall experience not good so far
I have just undated to the new version and the app is not opening now. I have booking for urma in this week. How will I be able to show the administration of Haram about my booking if it wont even open. Pleae fix the problem as soon as possible. PS. After the new undate the app is working fine. Thank you
Alhamdulillah. Finally we have way to perform umrah πŸ•‹. Kindly update the application. Its giving continuous error message. Thanks.
I'm not satisfied. After I updated the app it closes by itself. Hope it is going to be fixed soon as I have my umrah soon and I want to check in for at least one salah.
I tried to register through and always there is an error 106 that you are not registered on Taawkalna. Even though I am registered in Taawkalna. I have send emails and call customer care many times and lodged a complaint but till now the error is not resolved
Very nice and easy to use. But more improvement is need. Sometimes gives error. If offline not showing permit.
App not opening after update. Test app before releasing an update πŸ˜’. Errors are not well handled. Please fix NULL pointer Exceptions or atleast bypass them
The forgot password does not work. As soon the details are entered to retrieve password the app shuts down. Please fix this issue.
I got registered in the app as visitor mutamer but now I cannot log in as it is asking me to register as a new user because the account doesn't exist. When I register again as new user, it says that the account already exists. Please resolve this issue at the earliest.
Nice friendly application. But sometimes gives error. Now when I am trying to see my permit it's closing appt
A lot of improvemwnts are required. Pop up message should stay on screen. Error messages guidance should be available. When I touch permits or settings, app crashes without any reason. While booking for prayers, it says, already active permit available but in permit section nothing. It is very frustrating experience. I spent almost 5 hours on app, deleted and reinstalled, same issues always... For God sake, try to solve the issues. There should be an option to have alerts to know about slots.
For resident it's easy to get registered but when trying to register for visit holder getting internal server error .. when I try to add as companion getting error 101.. any help how to get permit for visit visa holder
This is for the kind information of the developer that this app is being automatically hang while I am clicking on permits, I am continuously trying from last 1 hour, please check the same and make the corrections. Thanks for your help
The idea of the app is amazing.. but personally I think they choose the people who would go before you even think about it.. I was sitting with my friends and at the same network and tried to reserve one day for all of us or even each individual and i tried for anyday from day 1 of 2021 until 2022 still wouldn't work for me or my friend but the other guy who was with us using the same network had a lot of available days how come ? I believe someone is in control of the app and I hate it .
I want to cancel permits of Madinah but now unable to open app after getting updates... "Closing automatically on first loading screen" . Kindly fix error. Thank You
Assalamoalikum. Dear developer, i am on visit visa here. I have already registered for Tawakalna. I have been trying to get through the sign up process through external sign up section but every time after receiving my otp it denies having registered to Tawakalna. I also tried through my husband's login and we tried to add my name under his companions but there is some error that shows up every time. Kindly help sort this issue as soon as possible. Jazakallah Khair.
After multiple unsuccessful tries, my account is not working anymore. It asks for new user account when I try to create new account, it says that account already exists. Please fix and remove option to block/seize account if tries are unsuccessful. You can close account for sometimes if a person already ha permit and does multiple searches for the same purpose. Please fix Thanks
App is great but requires update every time..Umrah slot is almost impossible to find trying from 20 days on daily basis..kindly look into this.. Helpful to control crowd in holy mosques and very effective to maintain social distances during holy mosques visits..
I can't sign up in this app 😭 u said on twitter that on 1/11/2020 the visitors in Saudi Arabia will be able to sign up for a vist to Omraah through ur app and today is the date but I'm still trying and I still get that stupid error message 101 !!!
When I login the app show option for Umrah for current month only. But when I changed the month the app is not showing available dates for Umrah for the next month onward. Please fix this problem.
The application is not working and does not allow me to register. Its unfortunate that there is no official website to register from rather than this application that doesnt work!
I am unable to register in it. It says error happened. Try later. I have already tried more then 3 times. I don't know what's wrong or what necessary changes I have to do?
I have a problem after the latest update. Whenever I try to open my permits the ap closes suddenly. Please help.
Can't add companion always shows "101:internal server error please try again later" . Please fix this problem my mother want to perform umrah.
App stopped working, not able to access active permits. Need a help at the earliest to solve the issue.
I logged out from app and tried to login again then it was showing error "10010000 data entered is not registered try new user registration" something like that, then i chose forget password and set new password. Now alhamdulillah able to login again.
Dear Android Developers, First, may Allah bless you for developing this useful app. So far, I am still facing an issue on your app. It requires me to choose my ARRIVAL CITY as I'm NEW USER. But it DOESN'T display the list of CITY NAMES. So, hopefully it can be fixed in no time. Thank you My regards, Android user.
Since I last updated the app it is now only giving errors. When I tried to find a booking always error message appears. Very bad updates. Please fix the problems
After multiple unsuccessful tries, my account is not working anymore. It asks for new user account when I try to create new account, it says that account already exists. Please fix and remove option to block/seize account if tries are unsuccessful. You can close account for sometimes if a person already has permit and does multiple searches for the same purpose. Please fix, Thanks
My experience is good for umrah....but plz open the slots for ziyarat in riyazul Janna...I am waiting since from 3 month but I didn't got a single chance to visit....plz open the slot for women.
Useless app I've ever seen, I've spend too many hours to get an open slot, once in hundreds a date show up when you chose it and also the time, Unfortunately error will accur or message will pop up there is no enough booking, Due to multiple attempts just to get my booking done I was blocked and now when I open it, it says the account is block due to multiple booking, however I don't have a single booking and now I'm unable to try for booking... Kind request to unblock me and improve the app.
Its a good application, if you give the option of changing the assembly point or date without canceling the permit, it's will be goo
Alhamdulillah.. At last i found the app to get the permit to perform umra. But unfortunately it shows error when trying to register. Plz give us a feedback regarding the error. Because everyone has this issue. Try to fix this asap. We are eagerly waiting to perform umra very soon. Insha allah....
Every time i update my app it starts giving error and gets stuck at some point. Last time i updated my app and i lost my transport ticket too... this time after update ,for last 12 hours i am trying but it gets stuck in the midle if umrah process.
I tryied to get appointment for Umra after I select date but when I go to issuing button eroor100051 coming every time and not giving permission for umrah kindly fix it
After last update It keeps force close every time I open my permits option then this app will crash. So without permit how can I go for umrah please resolve this issue as soon as possible because I talk different friends all facing same issue. Disspointed seriously!!
Third class application. I am trying to get a date from last 1 month every day. Sometime dates are not available if dates are available there is not enough capacity. Fed up now they really need to provide a better platform.
Error 101 cannot add external mutamer for visit visa holder. Date of birth should be editable instead of scrolling back to 50 or 70 years.
After compulsory update of 19 November, the App is crashing when trying to Open Permits.. I cannot see my Permits after 19 November, meaning, can not go to Makkah for prayer.
Poor addition of bus service condition. They should facilitate people but issues are being created. Tried multiple times to pay for bus service but App is stuck. Poor innovations
Error "10005000- there is no enough capacity" getting this error while entering the issuing permit... even though slot is empty... kindly resolve it please....
Need to more upgrade..facing error issue too.much while registration..because on every thersday new slot for different prayers ,ziarat are updates..but too much terrafic in etamarna apps is causing technical issue and causing an error...
This app is asking update and keeps crashing. Wipes all my permits out then say capacity full or permit cannot be issued. It's so painful really because the security will not hear any stories at the entrance. Challenges. Please sort this up.
Unable to see the permits because facing problem to see the active permit during that time app is crashed and close automatically. Need to fix immediately as well as let us know what is the alternative to show the security team as Evidence that we have active permit during this issue ...
So many bugs need to be fix, it shouldn't in this POSITION, Thousands of pilgrims waiting for umrah but unfortunately errors unable them to register All reviews I got is negetive. Please fix ASAP. If not please open for any specific day and date, we will book slot in that period, same like hajj.
Before tha last update the app was working good After the update app keeps crashing dont no why plzzz fix this problem its getting very difficult to book the dayzz..
I couldn't able to register in eatmarna app even though I'm registered in tawakalna app. It is showing internal server error. I'm visit Visa holder waiting for umrah since 7 months. Pls help and guide me the procedure
Umable to register. Although Tawakkalna registered 105 error appears. No one attends the call from hotline. My husband triea to add as companion also not possible. Please fix to perfrom umrah.
Tried several times in last few weeks but can't book for umrah, (no slots). While other 3 permits for praying and salam were booked successfully. I'm a resident. On the other hand my family who is on a visit visa, different phone with data registration, I successfully booked for umrah 3 times and there are always empty slots. So it's not about crowd or already booked. It's about coding the app correctly. Developers should look into it.
After 19th November update it has stopped showing permits and keeps on crashing again and again and there is no way to retrieve permits But after another update the problem is rectified alhamdulillah
I am trying to add ny wife as companion, that gives an error that she is not registered with Tawakkalna, whereas all my family members are registered and can be seen on Tawakkalna platform.
Not able to register, as a Khaleej it does not allow me to submit the request without any error. I deleted the app but same issue
App is being closed automatically. I have user but not able to login. Cannot reset the password too. Tired of all this.
After the new update on 21st December the APP is not opening its stuck in loading, tried everything from re installimg to rebooting the mobile but the app is not working
Pathetic App, unable to find any Umrah slot after regirously trying for 2 weeks, no slot is available for any date not even in January 2021. Dont know how the Local Umrah operators are easily able to get permits/Tasreeh but same is not working for others. Also if you happen to see any slot by luck then there is a common error which dont let you complete the booking, same is commented by many people here. Please fix this issues, the app needs major upgrade and umrah slot allocation system.
4 star , when it was working fine.But, after the update, the app does not open. Please fix this issue Otherwise it was very user friendly.
Bad experience with this app When i check for slots its shows issuing permit dosent work I cant book umrah appointment.. very bad app ...i must say Very very bad app Updated 24 December Now first i was not getting any slot before when i was trying it was written its issuing permit and now new problem after this update the App is not getting opened wow ...
I'm trying since last 3 weeks but unable to get permit. People says try on Thursday. I tried on Thursday too from 3:00PM to 4:30PM, although it was showing dates but yet again I couldn't made it. Khair insha Allah
I can't get the umrah permit since last two months. All the time dates are showing invisible. And some time the one slot is open when i click issue the permit error shows not enough capacity. Please fix it
I had the same problem other day. I went to Umrah and still app wasn't working. The permits are linked to Tawaklna app and can be easily seen in personal permit. You can still perform umrah by showing that.
The new update that came on 24 Dec is horrendous as app crashes before even opening. Me and my wife both updated to the new versions on 2 different phones and have uninstalled/reinstalled several times but it crashes before even opening! I am in Medina now, drove 500 kms and now this app is not working, so can not really take any appointments. Terribly disappointed!
After the update I had to turn off my android phone so I can proceed to CONTINUE button BUT I was asked to purchase a transportation ticket which I already did before the update and still unused. The amount is sufficient for two persons. I CAN NOT BOOK! Please FIX. Thanks!
Not good , the idea is good but the interface is very bad , no control and I am using it like lottery tickets depending on my luck may I win or not .
I updated the application, but now a new serious issue has arisen. Application can not start. At second screen of start process (select companion) application closes automatically
when i click on forgot password and enter Data and click on submit button application automatically close. please rectify this problem
Worst updates this app should always better for every one only citizens updates all for external mutamer no update I complain 2 weeks before for forgot password option not working for external mutamer option still no update for that how can if someone forgot password can recover I call customer service until now no one answer for my call or email
Once you forgot your password then you cant login again despite the system sends you OTP but that OTP also doesn't work. This is so simple to fix but nothing is being done. Very bad!
After multiple unsuccessful tries, my account is not working anymore Please fix and remove option to block/seize account if tries are unsuccessful. You can close account for sometimes if a person already have permit and does multiple searches for the same purpose. Please fix it Thanks...
I have been trying since one month to get the permit and am disappointed. I do not know if the app is really working. There is no proper guidelines. Better if a waiting list system is introduced.
It is not working with the gregorian calendar , I heard it works with the Hijri calendar but I cant change the calendar in the app to Hijri , it is fixed at gregorian and no dates are available. It seems to work on the iPhone.
Always hanging whever i try to see my current permissions n this is happened after last update yesterday only..i unistalled it n reinstalled it with same hanging behavior......pls fix this issue
To all those who are facing the issue of "internal system error" while registering and are not able to make account on Eatmarna, please check your date of birth on Absher. Enter whats given on Absher, whether in Hijri or Gregorian. In my case, the of birth is in Gregorian on my ID and in Hijri on Absher.
The android app is not working since two days in a critical time we already reserve omra on sunday and the reserve does not appear on our account inspite of being registered on Tawkalna and to get the reservation we login our acount on the Ios i phone, it appears and we shared it it just saved us after long travel from tabuk to Mekkah. Then all of a sudden it worked now
No slot for Residents ? Even the 2021 and 2022... why ? I try everyday some times it give the slot for same day once we submit then notification appear sorry no space available...
The new update that came on 24 Dec is horrendous as app crashes before evening opening. Me and my wife both updated to the new versions on 2 different phones and have uninstalled/reinstalled several times but it crashes before even opening! I am in Medina now, drove 500 kms and now this app is not working, so can not really take any appointments. Terribly disappointed!
Getting error and showing dates for umrah but when we select it was showing not enough space, and after dates getting open for umrah there is no notifications from this app try to update notifications options
Dear Developer, Please for god sake fix the bugs in the app.....Firstly you dont find any slot.Fortunately if you find one,this is never going to book the slot saying Error-there is no enough capacity Error-something happened please try later etc... Many people are trying to perform the sacred ritual but can't due the app not working properly. Please its a humble request to consider the reviews of the app users and try to help the people.Thanks.
unable to select any date even after 1-2-3 year. All the dates are unlighted. Nobody responding over helpline/email also.
Nice and easy but at times it moves prayers to past permits whereas the time of that salah has not yet started. Gives different availability times on different devices at the same time..
Very bad app. You cannot get the day or the time you want at the same time. The last week 3 times a day there are updates after updates (60 percent of them don't work). Very bad application.
I am using now for the first time. Heard that it is very good. This is 3rd class app. Everytime it asks for update and now not booking without transportation.
Not able to use it. Every time I try to open it closes itself. Need many improvements. Asking to update too many times..
After the update since 21 Dec, the app doesn't work. It closes immediately after launch. Even if you re-install, the same issue appears. Please Fix the Bugs.
It doesn't work. I am fed up with it. Once I needed to cancel my trip to harm due to it's poor performance. Today again from hours I need to reserve my trip for Salah and I even reinstalled many times but it doesn't work.
I have registered tawakalna, and yet when registering for eatmarna, it says internal server error. I'm trying to register as external. Please advice.
After update I saw many vacant date, I cancel my permit to change date, because there is more suitable date and time for me. But it said there is no capacity, even it was open date. And now the app keep error when opening, so I can do nothing. It's really frustrated
Just a useless app. Whenever you try no slot available. But if you pay bribe of 70 to 100 Riyals, you can get your permit. Just shameful management. Many people are just paying bribe to get umrah permits. I am not willing to pay bribe and will wait till this.............. Will end. KSA government should take immediate notice of this practice.
No response for my enquiry until now there is no change or no update of external mutimar I complain about forgot password for visit visa holder that forgot password option is not working when we give passport no and national then press submit the app will close i complain this to customer care until now there is no update how can utilise this app all of them need to be perfect all the option before your publish please sry to say this for umra we need more difficults to face ? Allah will save us
The app just got updated on my android fone but now it's all arabic. Even first screen requiring login in arabic, english is simply not available...
I am about to show my permit while passing the gate but i cannot open this App. It keeps on exiting automatically whenever i open the Active permits. I got embarrased. It makes me sad and breaks my heart. Please make it easy for us. Thank You.
After the last update it keeps crashing. I have an active permit for umrah on 27th Nov. However, i cannot access it as it keeps closing. I can also not book another permit since i already have one. It needs to be fixed. Otherwise all the prepaptions will go to waste.
many update in the month, no schedule, many freez session when find availability, cannot complete the booking because the qvailable seat reserved by other, no live help. for 2 months cannot book myself!
With the new condition of buying bus ticket its now even harder for expatriates to perform Umrah. Unable to enter the OTP and the app resets back to initial bus booking. Big flaw.
App will not me sign up for an account. Error message saying "something went wrong, try again later".
They are charging for transportation for reservation but if we cancel the reservation for umra transport money is not coming back at least they should say we can use it in future.
For Umrah Permit it's very bad experience because visitors visa holders can get permit easily but iqama holder not getting available dates if unfortunately getting then only errors " there is no capacity" OR " error happened please try again later" and some time application crashed, I came back from vacation after 10 months and since 17 days everyday more than 30 times tried but not get permit, Kindly atleast give a chance in a year. I would like to request you please help us to get permit.
Can't add companion I registred myself easily as Resident & got permit for Umrah, however i can't add my wife as companion even she is here in Makkah & having valid visit visa! App showing alwys error 101!
The problems you guys facing, just install previous version. I was facing same problem,but all solve by using previous version. Thanks, jajakallah khair....
Doesn't working this app after update 24th December .When i click logged in it's show "Error happend please try again later".But i don't know what this problem! I can't booking Umrah
Got registered for myself. Unable to add companion. Internal server error appears. No response from call center. No one attend the call. Please fix.
Unable to add any of my dependents. It is always "Error 106". I don't understand the point of this app if it cannot be used for its intended purpose.
The team behind the concept and design of an app for pilgrims, surely have good intentions and may Allah reward them, however the idea is poorly executed causing stress to pilgrims. The app is unable to handle such a huge customer requests,The OTP is delivered very late ,so many other issues..It definitely needs serious attention to fix.
I am facing error 105 - Incorrect Identification ID upon registering. I have already created an account in Tawakkalna however I am still facing the above issue. Kindly assist me to resolve the above error.
after taking permissions, icant open the permission page to edit or cancel my permission, it keeps loging out every time i. am trying to open permission page
The app has been updated to the lastest version and now it's stopped working. There was already problem with appointment system which does not shows any date available if you get one by chance you can not complete
App gets crashed since the update on 19th Nov 2020 evening. We are not able to view the issued permit. Kindly fix it on priority basis please
This app either doesn't work or it's just the worst app I've ever used ... no avaliable dates at all anytime even throught a whole year ... beside after this latest update the app crashes and doesn't even load.
I have problem to open this app i alrdy register on tawaklna but not deduct my new number on eatmerna even i have abshar and tawalna account on nee number. But msg coming my old number and old number sim is off. What is solution now??? I also want to performe umrah please help me.
Dear Pilgrims, The slots opens daily at 12:00 pm for 1 week. انشاؑاللہ you will get the slot. Good Luck
Good day, this is an excellent app if you are registered on the other 2 as well. New umrah dates and Rauwdah times are released on Thursdays only. So be on standby...from Asr time. Alhamdulillah we performed umrah succesfully using this app. We also had a glitch in the system but eventually it was sorted. I suggest that you take screenshots of your permits just in case. Also ensure esp men that you book your umrah before you book your prayer slot, if you wear ihram you wnt be allowed in areas.
The app having lots of buggs. I got permits for myself for prophets visit and rawdah and when i tried for my wife in campanions it disabled my account and now i am unable to login and aswell has no permit showing. Really sad to see this tupe of issue after trying so many days months and hours to get the slot .
Today when try to open the application its requires new update, after an update its requires log out. Hence unfortunately I forgot my password and when click the forgot password the screen open but after provide the User ID the country origin not opening to complete the process of retrieving the password. Community is suffering by the developers, becuse due to large number of motamers they don't know how to make this app useful and they don't have an idea how to manage this app.
Assalamu alaikum, if the registration shows error for anyone. Kindly signin to the tawakkalana app before using eatmarna. If you dont signin to tawakkalana it shows error.
Please it's a request either fix errors in app or solve issue every time I apply it shows error even now after updates more error coming.. Can't even add companion also.... Plz plz plz plz plz fix it as soon as possibleπŸ™... This is v v v v v v wrong way for applying.. There should b another way...
Please improve the technical aspects of the App. Doesn't show any slots. If at all the slots show up, there is an error shown !
While registration, it is giving "105- Incorrect Identification Error" while I am registered in Tawakalna without any problem πŸ™„ Application problems should be solved immediately!
Thanks for providing a beautiful error message all the time,"Error happened please try again.. " This application is a peace of junk!!!. Change the application designer.
Showing error. After I updated the app it only shows error when I try to book for umrah. I ask the moderators to fix this as soon as possible.
This very good System Aap but need somany problem to fix, Like family on visit visa not allow to add, and age limit must be change 12 Year to allow, hope the change will imporve Service
Ministry's initiative is excellent but unfortunately App is very poor...lot of errors and bugs, trying to book for Umra but App is crashing... May Allah help developor and those who wish to perform Umra....
Not able to add companion..showing error not able to register for visit visa holders even registered in tawakalna app... showing internal server error...
After registering its not working, showing error, Then uninstalled and after installation again showing error. Not able to login.
Ψ§Ω„Ψ³Ω„Ψ§Ω… ΨΉΩ„ΩŠΩƒΩ… ΩˆΨ±Ψ­Ω…Ψ© Ψ§Ω„Ω„Ω‡ ΩˆΨ¨Ψ±ΩƒΨ§ΨͺΩ‡ After today's update after selecting person, "continue" button is non-responsive Kindly fix, please Regards
java.lang.NullPointerException: string arg == null at java.lang.String.concat(Native Method) at com.sejel.eatamrna.AppCore.Network.RestClient$1.intercept(SourceFile:116) at okhttp3.internal.http.RealInterceptorChain.proceed(SourceFile:100) at okhttp3.internal.connection.RealCall.getResponseWithInterceptorChain$okhttp(SourceFile:197) at okhttp3.internal.connection.RealCall$AsyncCall.run(SourceFile:502) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) at ja
I really hope that this app can work well enough to facilitate umra easy for those desiring to go. I have experienced many crashes of the app... and even when vacancies are shown and I try to book... the app throws me out. I know this is probably due to the high influx of those applying. but I hope these issues will be resolved
After the latest update today 25/11/2020, the app is now working perfectly. I can see my Active Permits again. Plus, now i receive notifications for my next coming active permits. I love this app. Many thanks for those responsible devoloping this app. May God bless you all . 🌹
Not working. I'm trying to click on Forgot Password Link and then the app automatically closes. I get the Otp but cannot enter since the app is closed automatically.
I'm facing issue in the Eatmarna apps it is not open after updated the application due to my old phone number had been blocked. permanently and i didn't get OPT code at my phone because my new number not update in the apps. Kindly do the needful to look this issue and take the necessary action accordingly. waiting for your swift response.
Very bad app. It's doesn't work properly. I can't change Gregorian to Hijri date. Developer will you please solve the issue.
All day I have trying to register my self as new user but at the end it says system error. Secondly it tells to register on other app . It's not helpful .
Nice app. Initially, the only problem people face and give 1 star is the problem that it must have same password as in Tawakkalna. This is not mentioned anywhere and people got confused about the error. Further, it must allow multiple bookings with reasonable gap between as per policy to plan for future visits. After update on 2020-11-09 on setting buttons doesn't show the options and app quits, so nobody can logout and login again. This is a serious bug and should be solved immediately.
Before December this application was working fine. Now a days it require update and unable to use or run.
After the lastes update today 25/11/2020, the app is now working perfectly. I can see my Active Permits again. Plus, now i receive notifications for my next coming active permits. I love this app. Many thanks for those responsible devoloping this app. May God bless you all . 🌹
Unfortunately the application does not work, I do not know why they put such an application, it is always closed !!! Or it never opens! οΏΌ Sometimes it's suddenly stops, as a virus!
Very smooth app. I installed in one shot without any problem and booked a Permit for Umrah. All of that very smoothly. Very nice app, simple and πŸ‘
Very bad application I have ever seen not for regulation But no more Exceptions when any error occured in permission , no support for app , no answer when sent for help via mails ,,, more more resilience required plz or stop permission at all we take this kilometers for praying not playing to see such interaction .. thanks at all ..To allah the complainant.. Note last update 23 Dec not fix bug but stop app at all 😭😭
Overall very good application. I am facing a problem. Trying to add wife but all the time its showing Internal Server Error. Can you check plz
A lot of improvemwnts are required. Pop message should stay on screen Age limits should be clearly mentioned Error messages guidance should be available When I touch permits or settings, app crashes without any reason While booking for prayers, it says, already active permit available bit in permit section nothing. It is very frustrating experience I spent almost 5 hours on app, deleted and reinstalled, same issues always... For God sake, try to solve the issues
After i run app update on 19/11/2020 on my Samsung S8, everytime i click the Permit tab, application close automatically. Please help to solve this issue with Android Version 9 One UI 1.0 Problem only occurs with my Android Samsung S8. So far no issue from my IOS device.
Error 101: while trying to add a companion using passport number. Can someone help? Also birthday selection, after year 2000, it shows 1901 instead of 1999
Nice app. The only problem people face and give 1 star is the problem that it must have same password as in Tawakkalna. This is not mentioned anywhere and people got confused about the error. Further, it must allow multiple bookings with reasonable gap between as per policy to plan for future visits.
The new update released 24th December is causing app to be crashed. There seems no cure to this problem. Developers are requested to improve this issue.
Easy and useful application, i hope it will continue for Riyazul jannah (Madeina Munawwara) and Hajre Aswad (Makkah Mukarrama) in future, Insha Allah
I am visiting visa holder, since 1 year. Visa is valid until 2020 December. I registered successfully in Tawakalna app. But i canot registered in Eatamarna app.!!! Anyone facing this much same problem.!!! its saying internal error. Admin, plz fix this one!!! Also give in search options for 'countries' , give typing options of first letters. searching and finding is very difficult.
Urgently look into the issue as we are not able to open permits tab after application updates of 19th November. Due to this reason I have given 1 star, after this issue solved I will review again In Shaa Allah. Jazakallahumma Khairan!
Worst app.after transportation ticket update. Paid 20 riyal for transportation. They deducted but no transportation was issued.... and couldn't issue permit through this app.
This app is a mess. Keeps crashing all the time. If only u knew how many visitors had missed many things in makkah madinah. Fix this asap, my visit to madinah got very limited because of the app crashing. Assalamu alaikum.
I tried to book for Umrah, but unfortunately the message is prompting that the user has been blocked. what's the reason any one knows... Error Msg. The account has been blocked due to exceeding the allowed number of bookings.....10039002
Well after completing the hefty registration process, I'm trying from almost 20 days now, but there are no slots available, even I checked for the months of the year 2021.
The app closes and crashes immediately after opening just after today's update. I have already slots booked for tomorrow, I am not sure how to get the slot details if the app is not opening.
After recent update the app is not working. This app needs lot of improvement. I had paid for bus transport service and after update it has disappeared.
I did the update on 20th Nov. The permit page is existing from the application! Now, I neither can open, change nor see the permits as well as cannot make a new booking because there is another one that I cannot delete! Please solve this bug soon.
I booked umrah for me and my family next Saturday the 28th November. After this I couldn't open the app, it was requesting me to update it. Once I updates it, the new app shows that I have no active permits and it keeps crashing. This is a lie and must be fixed. I planned my trip and now all my planning has gone to waste. Thanks.
Error most of the time when trying to book. Needs more advanced system to make convenient to everyone to able to book. If necessary work on error why its pop's up.
I have a galaxy note 9 Evevery time I start the app an error message appears. I tried to reinstall it but the same problem persisted. An update installed thee thing became worse. Please help me I try to call the complain number but no body reply at alllll.please help me I need to perform Umrah.
106 error Not registered with Twakkalna. Even though I'm already registered with Twakkalna from the beginning. Please fix it as soon as possible πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™ πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™πŸ™
I found it very easy to install this app only I was having problem for printing my number because I was starting with my number with 053 but this app didn't want me to put zero just the number without zero. After all I got this app success fully. Thanks
I paid for transportation services but still can't able to issue permit, niether it is showing me transporation nor I can book. I mailed them but no response. Nobody attending call either.
It never asks for the option of english language. Directly opens in arabic. Very difficult for non arab users. After update- Continue button is not working and I'm stuck! On android. L
I got the permit to visit noble rawdah in madina. Went there on time but surprisingly the app wasn't showing the right name of the gate to enter rawdah. Instead of showing Bilal Gate, my app showed Salam gate and the guard didn't let me enter the rawdah as the app was showing the wrong gate name. What a mess!
Haven't been able to find a slot for the past 3-4 months, yet my friend who went to an umrah company in his city was able to book a spot within a few days. It seems these umrah companies or hamlas are booking all the slots and selling it to people as part of package deals.
It keep asking to update the app and when I do so it keeps crashing !!! Now I cannot even see my permit on the app. Its so frustrating.
I forgot my password and when i am trying to reset i have to provide with my iqama number and nationality but nationality tab is not showing on the screen kindly fix it..
Ψ§Ω„Ψ³Ω„Ψ§Ω… ΨΉΩ„ΫŒΪ©Ω… ΩˆΨ±Ψ­Ω…Ψ© Ψ§Ω„Ω„Ω‡ ΩˆΨ¨Ψ±ΩƒΨ§ΨͺΩ‡ I installed this app. i filled all required details as a new user but after put OTP its showing error 106-User is not registered in tawakkalna platform. I already registered in tawakkalna app. Please help me out from this problem and i need to register my account.
always receive internal server error can't log in as a new user.Have tried it almost every day since last two weeks.
It was abruptly closing for few days and now updated again. Its saying session time out so log out and login again. When login username password wrong. If I try to change password using Forget Password, Nationality not showing up to choose it. Whats wrong with this app? I request the team, Please fix it.
Very good app. All those who are facing problem regarding registration first install tawakkalana app and be registered there. Afterwards you will face no problems.
Today 09/11/2020 I am trying to sign in with OTP is not working properly coming internal server error.. ??? What should I do?
After new update app is stuck and not moving from companion page to slots, before this it was working well till today noon.
Have received a permit for umrah but now when open the permit section the app crashes.. the permit is seen on my tawakkalna app but since only eatmarna has the qr code and details do not know if i can proceed for the umrah.. the reason for the bad rating is that there is no channel to address and resolve such issues. Email and contact number given go to noone.
While trying for booking I got message: Your account has been blocked due to exceeding the allowed number of bookings - 10039002 Where as I had not done single booking so far...
When press for issuing permit it shows message "10005000 there is no enough capacity" and this is happening on all dates and all time slots. also some times dates are visible and many times no dates are shown all grey and cannot be selected. Please solve this problem.
I had to format my mobile for some problem now I installed eatmarna again but cannot log in. Message appearing "error happened please try again later" after some time I am receiving message of confirmation code also on my mobile number. I have Umrah permit in 15 December 2020. Please solve problem as soon as possible
Don't blame the developers, 1. First you need tawakkalna app registered (try to keep same credentials) 2. Try on Thursday between 3:55 to 4:30pm (That's how we got) 3. Take a screenshot (sometimes app gets force closure - like what I faced) 4. Immediately book for prayer permit in grand mosque following successful Umrah permit.
After the update, the app works ineffectively, which makes it very difficult to book a service. Besides that, I cannot see my valid permits and it seems that it disappears after app got updated.
The only problem I see That when I open app and click on umrah then it shows error happen please try again. I don't know why this happen since 10 hours. And not showing date in November
After registered they says register as a new user. Need Lot to improve. How a registered person again registered. Even registering they says that u already registered.
Good application. Very limited chances. Sometimes gives fake dates. When check the reservations, there is no way to return back to the main screen!! Hope to resolve this bug.
Unable to select any dates available from November 2020 to march 2021, all the dates are greyed out and I've already registered in tawakalna app as well
I booked umrah next thursday 26th November. After this I couldn't open the app, I removed the app and re-installed it but when try to access my account it says " there is no account and create new account " . when i try to create new account, it says " this account already exist " . please help in that
Dear App developers, each update brings new troubles. The App was working fine till yesterday. Then, today , you released update and now the App is crashing and not available foe anything. Regards
Won't allow option for English. Selected English but everything is in Arabic. Please fix bug for those who are not native Arabic speaker.
date selection method is very tough Ψ΅ΨΉΨ¨ Ψ¬Ψ―Ψ§. months should change by swapping. always select again and again. and it does not remember last selection. there should also a current date button to reset selection to current month.
After updating the app its still not working...Plz fix the problem asap so that we can got a chance to perform umrah..
Application crashes every time when trying to see Permits. This started after installing update on 19th November 2020. I booked for umrah but unfortunately I couldn't access my permits.
The app is crashing when we are clicking on the permit section. I have a permit of today for Umrah and can't access the permit for scanning barcode at the check point. :(
I have tried to get Umrah permit for next year but it's not giving the dates. Looks like either all of the days are booked or they have an issue with their application, you can not book an appointment for next year July also. The app has been updated to the lastest version and now it's stopped working. There was already problem with appointment system which does not shows any date available if you get one by chance you can not complete.
If not accepting the original date of birth try to add jan 1 and same year of birth as per ur date of birth so that u can register..best app had a more chances to perform umrah and prayers
Why is it only in Arabic? The app crashes immediately. The previous version was far better n user friendly. This update sucks for foreigners.
Multiple dysfunctions! When press "active permits" app crashes. In initial permit, which you are able to see only once, it shows weird dates, like 13. May 0026. At the same time, Tawakalna shows all permits, which means they exist. Then, after some number of tries, app is blocked. People at assembly point dont care about permits in Tawakalna but want to see Eatmarna which DOESN'T WORK. If you show them screenshot (if you made it right after you got permit) they look at the date and smile πŸ˜“
Honestly guys you don't know how to make an app. Seriously stick to old school methods as this is not working! Been a month and you have no slots for umrah till April 2021 when the country is closed to the world travelling in? Seriously fixed the app!
It's very user friendly app. The efforts for organizing umrah, prayers, visit to holy mosque with such ease is really commendable.
Always error.. Today I spent more than 1hr only to purchase transportation ticket. Not yet.. Page error.. Whoever developers they have to take this serious. This is not game app. Part our believe.
I registered for absher and tawakalna and faced no issues with verification and my account was opening without any issue but when i register for new user in etamarna,after entering the verification code,it says "INTERNAL SERVER ERROR",I've tried multiple times but still the issue is not resolved,Please try to fix this
Dear Team, While applying for the Umrah permit, the app states issuing permit and doesn't move forward. Installed and tried the app in another mobile. And there too it's the same issue. Please rectify and honor us the privilege to perform Umrah.
Absolutely 100% USELESS for Umrah bookings. No Umrah availability even when booking months ahead. If you attempt to book an available slot the app states "no enough capacity"!!! Useless.
Today when try to open the application its requires new update, after an update its requires log out. Hence unfortunately I forgot my password and when click the forgot password the screen open but after provide the User ID the country origin not opening to complete the process of retrieving the password. Community is suffering by the developers, becuse due to large number of motamers they don't know how to make this app useful and they don't have an idea how to manage this app. It is useful app
This application is Masha Allah very nice.. but I have one issue when I was tab click profile or settings always error msg coming "Unfortunately stopped this app" Plzzz try to fixed this error n try to good service next update soon... Thanks for team..
It's the worst app ever made. They are making fool of us through this app and it has updates that comes every few days which improves nothing. This app is only made for making money only not helping at all. Update again and again and get nothing in return.
I already have approved omra request but once I try to open requests page, the app keep crashing and close, I'll miss omra today because of not tested development. حسبي Ψ§Ω„Ω„Ω‡ ΩˆΩ†ΨΉΩ… Ψ§Ω„ΩˆΩƒΩŠΩ„ Please, tell me how can I get my permit if I couldn't open the permits page Why no one answer all below complaints, it seems u don't care.
Before this was working well. But from yesterday evening I can't my check permit cancelled, active, passed even i can't login.
I'm not able to find any umrah dates. Even after trying so many times. It shows "unavailable" on all the dates. This app needs to be fixed as there are lot of bugs. One can't book for Umrah, Can't book for offering namaz in Masjid Haram and also for Offering Namaz at Rawdah in Madinah.
Masha AllahπŸ‘πŸ» No-ads, good and easy to understand user interface plus a very beautiful looking app. Wonderful job πŸ‘πŸ»
Crashing app while opening permits java.lang.StringIndexOutOfBoundsException: length=10; index=11 at java.lang.String.substring(String.java:2060) at com.sejel.eatamrna.Fragment.Active_Passed_Permits_List.permitsListFragment.prepareNotification(permitsListFragment.java:507) at com.sejel.eatamrna.Fragment.Active_Passed_Permits_List.permitsListFragment$5.onResponse(permitsListFragment.java:260) at retrofit2.DefaultCallAdapterFactory$ExecutorCallbackCall$1.lambda$onResponse$0$DefaultCallAdapterF